Here at Farmers we have a Quality Assurance team committed to ensuring that the goods you buy from us are consistently produced in line with our rigid quality specification requirements including fabrication, construction and fit.
| From Dorel New Zealand | Maxi Cosi Coral XP (IC313FNB) and Maxi Co |
We do give special consideration to any baby care, electrical appliances, underwear, cosmetics and health and beauty products, when making the decision as to how best to deal with these products. In the cases where it is not appropriate to donate or recycle the products, we look to dispose of the products in a responsible manner so they cannot cause any unintended harm, including having eWaste products professionally dealt with.
Garment Technologists
The team ensures that a garment’s fit and construction is of a high standard to suit the fabrication. Technologists work closely with our buying departments and suppliers to achieve these goals. Accessories such as zippers, buttons, prints and embellishments are checked for suitability to ensure a quality garment is produced.
Lab Specialists
Our highly qualified Lab team test over 10,000 samples each year on site using specialised machinery. The following tests are carried out to confirm the suitability of fabric to the styling of the garment.
These tests are undertaken by Farmers to ensure standards meet and follow international guidelines, along with best industry practises. Test results allow the Lab team to determine the correct care for a specific garment. The Lab conforms to international laboratory standards, including specific humidity and temperature requirements.
QA Inspectors
This team audits a selection of products from every order received. The product is checked to ensure it matches what has been ordered. Labelling is checked to the New Zealand requirements for care and safety of the garment.
As new quality guidelines are introduced we can assure you that we are committed to working and complying with government departments and organisations to ensure the correct product arrives in stores, thereby safeguarding our customers.
Farmers Quality Assurance Inspectors are regularly in touch with the Police when informed of scams. Unfortunately there are a number of scams at any given time where the Farmers brand is used to target customers, asking for personal details. Farmers does not and will not ask for personal details such as PIN numbers over the phone or online. For more information on scams involving Farmers, please click here.
Wash care symbols for textiles are standardised globally. These symbols are found on the care instructions label on textile goods. The labels help consumers become aware of the method and cost of caring for textile goods when they are buying them. By following the care instructions the goods are less likely to be damaged or destroyed and more likely to last for a reasonable period of time.
For more information, refer to the New Zealand Commerce Commission website.
The number indicates the water temperature. The lines under the WASHING symbol show the cycle setting.
The dots indicate the recommended temperature.
